Capacity beyond the locker
A staffed store, indoor parcel storage and dedicated service areas create room for larger and more varied volumes than a fixed locker bank alone.
A new destination for online shoppers and small businesses.
A better way to
shop and sell online.
Collect. Try. Return. Send. Relax.
eDepo is a new kind of destination, bringing together everything you need to complete your online buying and selling experience, all in one welcoming place.
Collect your purchases, try them on in The Changing Rooms™, keep what you love and return or swap what you don’t. Send parcels, access practical services for your business, or simply relax over a great coffee.
Carrier-neutral, designed around people and built to make online shopping and selling easier, more enjoyable and more rewarding.
collect
try
return
send
relax
The idea
Designed around people.
Not just parcels.
Lockers and parcel shops are currently the de facto out-of-home solutions when it comes to completing your online buying, selling and returning tasks. Both have their advantages and their drawbacks. eDepo is being created to give those who want it another option; a dedicated, customer centric experience that turns a chore into a more recognisable and enjoyable retail and service experience. That includes lockers when you want them.
It’s a future part of the out-of-home mix, designed to delight online shoppers and small businesses, enhance the customer experience for the retailer, and increase security, efficiency and capacity for the carrier networks.
The High Street pilot
Bringing a new experience to the high street.
Our proposed pilot brings the eDepo concept to life in a prominent town-centre location, combining multi-carrier parcel services, The Changing Rooms™ and a welcoming coffee and kitchen experience.
It’s a new reason to visit the high street, somewhere to collect, try, return, send and relax, all under one roof.
More than a parcel shop
One place to complete your whole online shopping experience.
Step inside eDepo and discover a different kind of experience.
At its heart is a welcoming, multi-carrier service hub where collecting, returning and sending parcels is simple and straightforward.
The Changing Rooms™ takes online shopping a step further, giving customers somewhere comfortable and safe to try on their purchases, decide what to keep, swap, or return what doesn’t work.
For online sellers and small businesses, there’s a practical range of supporting services, from packaging and printing to storage, workstations and everyday business essentials.
And when the jobs are done? There’s always time to relax, meet a friend and enjoy a coffee.
All thoughtfully brought together in one place.
Built for carrier networks
More capacity.
More flexibility.
eDepo is designed to give multiple carriers a high-capacity, professionally managed out-of-home location that can absorb everyday parcel volumes and flex when networks are under the greatest pressure.
Peak-season flex
Additional managed capacity can be brought into use during Black Friday, Christmas and other demand surges, helping networks respond without waiting for permanent infrastructure.
Fewer failed handovers
Long opening hours, trained people and clear customer support make collections and returns more dependable, reducing friction when lockers are full or customers need help.
Consolidated local volume
A single destination brings together collections, returns and send-outs, supporting efficient drops, predictable access and fewer repeated residential journeys.
The customer advantage
More capacity means greater choice, fewer full-location frustrations and a reliable, welcoming place to complete the whole parcel journey, even at the busiest times of year.
Our first pilot
Currently in development.
We are in conversation with organisations that share our ambition to make online shopping work better for customers, communities, carrier networks and the businesses that serve them.
Parcel carriersRetail & coffeePropertyInvestment & funding
Interested in working with eDepo?